TERMS & CONDITIONS
Application of These Terms and Conditions (The ‘Levitate gym’ Agreement):
This website is operated by Levitate gym ltd. (‘Levitate’, ‘we’, ‘us’, or ‘our’). These Terms and Conditions (‘Terms’) govern your relationship with Levitate, including, but not limited to, your use of the Levitate website www.levitategym.com (the ‘Website’) your purchase of Levitate classes, your rights to cancel your purchase of Levitate classes, your registration for classes, your communication with Levitate, and your use of and attendance at Levitate gym / studio. As described below, some terms and conditions apply only to your purchase of Levitate class agreement.
USE OF THE SITE BY MINORS
We at Levitate gym ltd, do no allow children under the ages of 18 to book onto classes.
Reservations/Charges/Classes and trials:
In order to make a reservation, you must first buy a single class or a series of classes. To buy an individual class or series of classes online, you can either sign up here www.levitategym.com, alternatively you can download our glofox app and search for levitate gym and book sign up through the app.
You may check and correct any input errors in your purchase up until the point at which you submit your purchase selection(s) to us by clicking the ‘Buy Now’ button on the checkout page.
You do acknowledge that by clicking on the ‘Buy Now’ button, you enter into an obligation to pay for the class(es) and/or gift card selected. The contract between you and us in relation to the specific class(es) and/or gift card selected (Contract) will be formed when you click the ‘Buy Now’ button. We will confirm your order.
You cannot redeem your class for cash and you cannot transfer it to another member.
Trial classes have can only be used once by a new customer after you have used your trial you will not be allowed to purchase this product again.
Future class prices are subject to change, but Levitate will honour your class or series of classes until the expiration date, regardless of whether there is a price increase in the interim. We accept Visa, Mastercard and more.
Your credit card will be charged for your order when you buy your class or series of classes, not when you book your space. LIFT will not process charges that use an incorrect, expired, or over-the-limit credit card. We will try to contact you if this occurs. If you fail to pay any fees or charges when due, services or privileges may be suspended or terminated.
Consumers Right to Cancellation:
You have the right to cancel your purchase of Levitate classes. You normally have the right to cancel your purchase of classes within 14 days after the date of your purchase. However, you acknowledge that we will enable you to make reservations using classes immediately following your purchase and that you will have no right to change your mind and cancel under the Consumer Contracts Regulations once all of your classes have been used.
If you cancel before all of your classes have been used (and within the 14-day period) then the charge you pay us (and which we will deduct from any refund otherwise due to you) will be proportionate to the amount of classes used by the time you cancel, and will not exceed our reasonable costs of providing the classes up until that point.
Please note that if you use a class you purchase to reserve a space but cancel the space reservation 1 hour prior to the class or fail to attend the class that you have reserved, that class will be considered used and will not be refundable.
To cancel or pause a contract, you must clearly inform us, preferably:
By email to firstname.lastname@example.org giving us your name, address and order reference.
Pauses are for a minimum of 2 months and a maximum of 6. Once payment has been received by Levitate as part of your agreed subscription refunds will not be given unless they fall under the guidelines found in section “Additional Rights to Cancellation of Purchase of Classes or Series of Classes”.
Please note that nothing in this section affects your legal rights.
Additional Rights to Cancellation of Purchase of Classes or Series of Classes:
You or your representative may also cancel your purchase of a class or series of classes for any of the reasons listed below. To do so, you must give us written notice, by e-mail to email@example.com or certified or registered mail to Levitate gym ltd, 117a, Hatfield road, St.Albans, AL14JS
You may cancel your Contract in any of the following circumstances:
If you become disabled and, as a result, cannot physically participate in a class you have purchased, and your condition is verified by a doctor, Levitate will refund you the purchase price of your unused class or classes.
If you die, Levitate will refund your representative the purchase price of your unused class or classes.
If Lift stops offering classes, you may cancel your purchase.
Cancellation Policy for Reservations:
In order to cancel a reservation in a Levitate class and return the credit to your account, you must unreserve 24 hours prior to the class. Once your reservation is cancelled, the class will be returned to your account to be used at a future date; the class is not refunded. If you haven’t cancelled by 24 hours before, your scheduled class will be charged, or members will be fined £15 for missed classes. You can cancel your reservation in the following ways:
LOG INTO YOUR GLOFOX MOBILE APP, HEAD TO THE CLASS YOU ARE BOOKED ONTO AND CANCEL YOUR RESERVATION THERE.
EMAIL THE STUDIO TO CANCEL THE CLASS FOR YOU IF NEEDED ON INFO@LEVITATEGYM.COM
In the event you do not unreserve your space and/or spot 24 hours prior to class, then Levitate shall have the right, without any credit or refund to you, to allow others to reserve or use your space for a fee.
If you are an Elite member and do not cancel your class Lift reserves the right to fine you for the place taken at a cost of £15 a session.
FOR MEMBERS RUNNING LATE: We ask that you call the studio to let us know you are on the way. If you call or email us at least 15 minutes before class begins, we will hold a reservation for up to 5 minutes after class begins, though we cannot guarantee you will be given the space you signed up for.
Members who are more than 5 minutes late will be admitted into class on the coaches discretion.
MEMBERS LEAVING EARLY: If you’re planning on leaving early, we kindly request that you tell the instructor ahead of time.
Safety and Risks:
By signing up for and/or attending classes, events, activities, and other programs and using the premises, facilities and equipment (individually and/or collectively, the ‘Classes and Facilities’) of Levitate and its subsidiaries, you acknowledge that there are certain inherent risks and dangers with exercise equipment in association with the classes and use of the facilities.
You acknowledge that some of these risks cannot be eliminated regardless of the care taken to avoid injuries. You also acknowledge that the specific risks vary from one activity to another, but range from (1) minor injuries such as scratches, bruises, and sprains; (2) major injuries such as eye injury or loss of sight, joint or back injuries, heart attacks, and concussions; and (3) catastrophic injuries including paralysis and death.
You must read and adhere to the Levitate Safety Instructions that are posted on Levitate Website, a hard copy of which is also available in studio. At all times, you shall comply with all stated and customary terms, posted safety signs, rules, and verbal instructions given to you by staff.
If in the subjective opinion of the Levitate staff, you would be at physical risk using Lift’s classes and facilities, you understand and agree that you may be denied access to the classes and facilities until you furnish Levitate with an opinion letter from your medical doctor, at your sole cost and expense, specifically addressing Levitates concerns and stating that Levitates concerns are unfounded. In the absence of any negligence or other breach of duty by Levitate, you hereby:
AGREE TO ASSUME FULL RESPONSIBILITY FOR ANY AND ALL INJURIES OR DAMAGE WHICH ARE SUSTAINED OR AGGRAVATED BY YOU IN RELATION TO THE CLASSES AND FACILITIES, WHETHER SUSTAINED WHILE USING EXERCISE EQUIPMENT OR NOT.
REPRESENT THAT YOU:
HAVE NO MEDICAL OR PHYSICAL CONDITION THAT WOULD PREVENT YOU FROM PROPERLY USING ANY OF LEVITATES CLASSES AND FACILITIES;
DO NOT HAVE A PHYSICAL OR MENTAL CONDITION THAT WOULD PUT YOU IN ANY PHYSICAL OR MEDICAL DANGER.
HAVE NOT BEEN INSTRUCTED BY A PHYSICIAN TO NOT PARTICIPATE IN PHYSICAL EXERCISE.
You acknowledge that if you have any chronic disabilities or conditions, you are at risk in using Levitate classes and facilities, and should not be participating in any classes.
Links/Third Party Websites:
Lift has not reviewed all the sites linked to the website and is not responsible for the content or any off-site pages or other linked sites. Although a third party website may contain the Levitate logos, please understand that it is independent from Levitate, and that Levitate has no control over the content of that website. Going to third party or off-site websites from the Website is at your own risk. These links do not imply endorsement of, sponsorship of, or affiliation with Levitate.
Intellectual Property Rights:
The trademarks and trade dress of Levitate are proprietary to Levitate and may not be used by you for any reasons other than as expressly permitted by these terms. All website and content, design, text, graphics, and interfaces; the collection, selection, and arrangement thereof; and all software are property of, or duly licensed to levitate.
You have the right to view, electronically copy, and print in hard copy portions of the website for the sole purpose of making class reservations, purchases, or other personal use.
Any other use of materials on the website, including modification, distribution, or reproduction for purposes other than those noted above, without the prior written permission of Levitate, is strictly prohibited.
You acknowledge that Levitate and/or third party content providers remain the owners of all website materials, and that you do not acquire any of those ownership rights by downloading, copying, or using any such material in accordance with these terms. Levitate may discontinue or remove the website or any portion thereof, or discontinue your right to use the website or any portion thereof, at any time.
Not Authorized to Perform Data Mining:
You are not authorized without the prior written permission of Levitate to use any computer code, data mining software, ‘robot’, ‘bot’, ‘spider’, ‘scraper’ or other automatic device, or program, algorithm or methodology having similar processes or functionality, or any manual process, to monitor or copy any of the web pages, data or content found on this Website or accessed through this website.
You also may not engage in the mass downloading of files from this website and use the computer processing power of this website and for purposes other than those permitted above; flood this site with electronic traffic designed to slow or stop its operation; or establish links to or from other websites to this website.
Not Authorized to Use This Website for Commercial Purposes:
Users are not authorized to sell, reproduce, distribute, modify, display, publicly perform, report or otherwise prepare derivative or second hand works based on any of Levitate material in any way for any public or commercial purpose. Thus, you are not authorized to (i) resell or make commercial use of this site or its contents; (ii) collect or use any product listings, descriptions, photographs or prices displayed on this website in connection with the sale or resale of any Levitate products or for other commercial purposes; or (iii) create, reproduce and/or distribute any materials derived from the content provided on this website. Furthermore, Levitates material may not be displayed or communicated on any other website, in a networked computer environment or other digital support for any purpose whatsoever. In the event of breach of any of these terms, user’s permission to use Levitates material will automatically terminate and any copies made of Levitates material must be immediately destroyed.
Any unauthorized use of Levitates material may violate state and federal criminal laws, infringe copyright laws, trademark laws, the laws of privacy or publicity, and communication regulations and statutes.
Nothing in these Terms shall limit or exclude Levitates liability to you:
For death or personal injury caused by our negligence;
For fraudulent misrepresentation;
For breach of any term implied by the Consumer Rights Act 2015 and which, by law, may not be limited or excluded;
For any other liability that, by law, may not be limited or excluded.
Subject to this, in no event shall Levitate be liable to you for any business losses, and any liability Levitate does have for losses you suffer arising under these terms shall be limited to the greater of (i) any amounts paid or payable to Levitate by you in the preceding six months or (ii) £200 and is strictly limited to losses that were reasonably foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both Levitate and you knew it might happen.
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these terms that is caused by events outside our reasonable control.
Choice of Law:
These terms shall be governed by English law, except that if you live in a country (which, for these purposes, includes Scotland or Northern Ireland) of the European Union other than England, there may be certain mandatory applicable laws of your country which apply for your benefit and protection in addition to or instead of certain provisions of English law.
You agree that any dispute between you and Levitate regarding these terms will only be dealt with by the English courts, except that if you live in a country (which, for these purposes, includes Scotland or Northern Ireland) of the European Union other than England, you can choose to bring legal proceedings either in your country or in England, but if Levitate brings legal proceedings, we may only do so in your country.
The European Online Dispute Resolution platform http://ec.europa.eu/consumers/odr/ provides information about alternative dispute resolution, which may be of interest.
Please note that we have no obligation to agree to use this alternative dispute resolution method.
Acceptance of Terms:
By using the website, purchasing a Levitate class, registering for a Levitate class, booking a space, purchasing merchandise, and/or using or attending a Levitate class, you signify your acceptance of the terms. If you do not agree to this, please refrain from using the Website, purchasing a Levitate class, registering for a Levitate class, booking a space, purchasing merchandise, and/or using or attending a Levitate class.
Occasional changes may be made to this document to reflect changes in Levitate policies. The terms may be revised at any time by updating this posting.
By using the website, by buying levitate classes, registering for classes, buying merchandise, and/or using and attending Levitate gym/ studios, you agree to be bound by any such revisions. Members are encouraged to check this document periodically to stay informed of current guidelines.
We will not, unless you agree, make any changes in respect of any classes you have already paid for.
If you have any questions about these Terms you can reach us at firstname.lastname@example.org.